TRAINING LITERACY SKILLS - a management guide for training providers

For training providers, designing adapted basic skills programmes for employees requires being well prepared to arouse company interest regarding this issue. Being able to analyse the request and understanding the business sector concerns is essential to enter this field.

Once a decision has been made to set up a training course within a company, there are some general steps to follow: expectations collection, needs analysis, framing and implementing the training programme and transfer to the workplace.

Necessary in achieving this is very good planning and coordination with all involved: the employer, the managers, the training provider, and the employees. 

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The solicitation of a company to the implementation of a basic education training program in a company is a multi-layered and complex process that can sometimes be long. The provider has to get in touch with a company, gather useful information and build a proposal according to the identified expectations, and the analysis of the needs.

Once the provider has set up a contract with the company, the process of gathering employees' expectations and analysing their needs can start: a target group is defined, individual welcome interviews are organised, workplace visit are carried out and the report of this analysis is transmitted to the teaching team in order for them to be able to design the future training course.

During and after the training course, the teaching team and the employer are going to work together to allow the employees to transfer the skills they acquired in the workplace. The teaching team will have to assess each learner's progress according to the objectives set up at the beginning of the course and plan "transfer activities" with the company.